Linehan specializes in bringing cutting-edge communication technology to your employees, customers, guests and patients.
Linehan offers a full range of services from product support, installation, infrastructure management to specialized call center and conferencing solutions. Linehan is the premier VOIP provider in Albuquerque and the greater New Mexico area.
Linehan can deliver and support a communications system tailored to your industry in healthcare, hospitality, education and more
Privacy in healthcare goes beyond the doctor-patient relationship. Keeping information private as it’s shared between staff or facilities is a must. Ensure regulatory compliance and patient privacy with a range of healthcare communications solutions that are independently certified to comply with Health Insurance Portability and Accountability Act (HIPAA) and Service Organization Control (SOC) 2 regulations for physical and technical requirements.
We offer a wide range of Voice and VoIP solutions to accommodate small to very large business applications.
Break the latency barrier between voice telephony and virtualized software, and be the first to provide a real-time voice application that can run in a virtualized data center environment.
Delivering one-on-one or multiparty conferencing and document sharing with voice, video calling, instant messaging, and audio & web conferencing.
Mobility Solutions offer presence and availability information that allows users to reach the right people, at the right time, using the right device, when they need immediate answers.
Whether it is a department, an enterprise, or something in between, Job 1 for the contact center is ensuring that customers get the kind of service they need to build and maintain profitable relationships.
In a high-speed world, it’s important that you have cutting edge communications systems. That’s why we provide turnkey structured cabling and wireless applications for data, voice, paging, surveillance, and video systems. Rely on our engineers and installers to custom design and build cabling solutions for any configuration or environment.
From gathering more personalized guest data to integrating with guests’ and staff mobile devices, our hospitality communications technology is here to give your guests a better stay, leading to better ratings and higher revenue. Linehan can introduce you to the right communications technology to exceed guest expectations.
Linehan performs a variety of services, from installations to project management, training and support.
Linehan provides customer training, support and documentation on the products we offer.
Critical to the successful implementation of a new voice solution or major upgrade, Mitel project management teams are experts in delivering projects based on the principles of quality, time and cost. Using industry best practice processes, each project is planned and managed to ensure business success.
The key to a smooth implementation is a quality installation service. Linehan has experience throughout its history of implementing customer telephony solutions of all sizes and levels of complexity. Certified field service engineers are trained to ensure that they have the detailed knowledge of the products and a level of expertise that will deliver confidence as part of the solution.
We offer a wide range of Voice and VoIP solutions to accommodate small to very large business applications.
Virtualization – Recognizing the industry evolution of voice communications as an integral part of the virtualized data center, Mitel® collaborated with VMware® – the undisputed leader in virtualization – to break the latency barrier between voice telephony and virtualized software, and be the first to provide a real-time voice application that can run in a virtualized data center environment.
Delivering one-on-one or multiparty conferencing and document sharing with voice, video calling, instant messaging, and audio & web conferencing.
Mobility Solutions offer presence and availability information that allows users to reach the right people, at the right time, using the right device, when they need immediate answers.
Whether it is a department, an enterprise, or something in between, Job 1 for the contact center is ensuring that customers get the kind of service they need to build and maintain profitable relationships. Linehan will help design a solution for any type and size of contact center.
Rely on our engineers and installers to custom design and build cabling solutions for any configuration or environment.
In today’s fast-paced educational environment, your organization needs reliable, flexible communications to keep staff and students connected. Mitel solutions enable students to communicate on their terms and enhances the learning experience.
As a leader of healthcare in southeastern New Mexico, our hospital needed a partner who could provide telecommunication support and grow as we did. Linehan Communications became our partner of choice. While our previous vendor provided support, they could not keep up with the support or operational demands required by our facility. Partnering with Linehan Communications resolved the situation and added features to our systems increasing collaboration with efficiency. Linehan Communications partnered with Century Link in order to provide a seamless transition from our old telecommunication provider. In doing so, Sean and his team were able to identify over billing by the previous provider as well as services being charged which were unnecessary. Through the process we were able to save thousands per year on telecommunication services. Working with Linehan Communications over the past three years has provided us with not only a vendor, but a partner we could trust.
Eric Jimene, Artesia General HospitalLinehan Communications has served our company for almost 5 years now. They are, by far, the best vendor I work with. Their professional service and friendly staff make them one of the few vendors I consider to be my “go-to-guys.” We recently upgraded our phone system while at the same time expanded our building and moved all staff. Linehan worked with us through this difficult time and got our phone system up and running smoothly. The entire phone system and all the phone were replaced and amazingly, there was a total down time of approximately 30 minutes. They also provided excellent training to all of our staff and continue to do so as needed. There are few companies today that can pride themselves on customer service... Linehan Communications is one of them.
Sherry Street (IT Manager), Santo Domingo Health CenterAs an integrated health care provider it was crucial that we have a reliable telecommunication platform. Linehan Communications exceeded our expectations with our recent implementation of a Mitel VoIP system. Their technical expertise, timely deliverance, training of staff, installation of equipment and excellent customer service was superior. The staff are knowledgeable, responsible and exhibit unsurpassed professionalism. Our overall experience with Linehan Communications was positive and I would highly recommend them to anyone with telecommunication needs.
Debbie Hussey (Director of Health Systems Management), Albuquerque Healthcare for the HomelessLinehan Communications has taken the problems out of our phone system. Our phones were activated and Roberta, from Linehan reviewed everything with me (the person in charge to maintain the phones). I was sent to AZ to a class to help understand the system and what features were important to us. In the 4 years that the school has been with Linehan there have only been a few times that I have needed any kind of assistance with our system. Linehan has been great with updates and have assisted us right away or within 12 hours of needing help. I would recommend them not only for having a good phone system but also the peace of mind of having reliable service.
Heather Pacheco (Operations Administration), Albuquerque AcademyThank you for the assistance. Jack Lemon and Cary Jarvis did a great job as always and we appreciate that.
New Mexico Public Facility AuthorityWanted to let you know how much we value your assistance, for sharing your knowledge and resources. As we talk with others in the business, it’s no surprise your team has such a great reputation here in New Mexico. We feel very fortunate to be supported by everyone at Linehan Communications.
Keres ConsultingBoth you and Thom have been sooo patient and wonderful in working with me on this process. Linehan Communicatons, Inc. is VERY VERY lucky to have such great people working with them.
Coronado Country Club
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We have been extremely satisfied with the service and support we have received from Linehan Communications since we switch our phone system to Mitel for our 10 offices throughout New Mexico. The quality and features of this new phone system are great and very reliable. Whenever we have questions or should an issue arise, we can always rely on Linehan’s fast and professional service to help us. We would highly recommend their services and I’ll be more than happy to answer any questions.
Ted Reichelt (IT Manager), New Mexico Legal Aid